Change number from ee to 02

[Istanbull2005df]

I had a contract with ee that ended so took up new contract with o2 but wanted to keep my number 

Gave pac code to o2 and after 2 days numbers swapped over only problem is calls seem limited yesterday some would come through but my voicemail goes to ee voice mail and today no calls are coming in just going straight to ee email 

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

[madasaf1sh]

@Istanbull2005df 

You need to tell o2 to raise it with EE, and get them to fix the routing of your number, as this is one of the things that only the donor network can fix, be aware it can take a while to fix