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Cant receive sms messages abroad

Kizm
Level 1: Joiner
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Hi , I am currently in Africa and am urgently trying to complete my government traveler locator firm in order to return to the UK. However, in order to access the gov account I need to receive the verification code that is automatically been sent. Nothing is coming through (or any other messages either). I have Wi-Fi switched on and am also connected to the local mobile network- please help !! 

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MI5
Level 94: Supreme
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@Kizm 

Try turning wifi off.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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RafaC
Former Staff
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Hey @Kizm did you manage to solve this query?

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