Solved: Re: Cannot connect to imessage or facetime after p...

hxtorunwell · ‎15-02-2023

Hi can someone help with this please? Thank you

hxtorunwell · ‎16-02-2023

Solved - basically just took about 48hrs for all the services to connect - patience was the solution for this (which I was lacking!).

hxtorunwell · ‎15-02-2023

@O2Sarah can you help? I have an iphone13 pro max

gmarkj · ‎16-02-2023

It's @O2Sarah- that you need @hxtorunwell .

Can you see if you can help please Sarah?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

O2Sarah- · ‎16-02-2023

Good morning

Thanks for the tag @gmarkj

@hxtorunwell I will send you a private message so we can check your account.

hxtorunwell · ‎16-02-2023

Solved - basically just took about 48hrs for all the services to connect - patience was the solution for this (which I was lacking!).

Kieran23 · ‎04-03-2023

@O2Sarah-
Can you help me please? I’m having the same issues

pgn · ‎04-03-2023

@Kieran23 wrote:
O2Sarah-
Can you help me please? I’m having the same issues

The advisor on for the rest of this evening, until 8pm, is @O2KyleW - keep an eye open for his reply, and good luck, @Kieran23.

Links to O2 Social Media Team here

O2Sarah- · ‎06-03-2023

Thanks for the tag @Kieran23

I will send you a private message so we can check your account.

O2