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Bolt ons

Rich1986
Level 1: Joiner
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on ‎02-04-2025 18:38

on ‎02-04-2025 18:38

Trying to buy a bolt on but only letting me add 100mb. Can usually go up but it is greyed out when trying to go up. Please help

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Enlli
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‎02-04-2025 18:41 - edited ‎02-04-2025 18:42

‎02-04-2025 18:41 - edited ‎02-04-2025 18:42

Not the first and won't be the last to complain. That feature seems a bit erratic at the moment

Best contacting O2 if you are desperate 

See https://community.o2.co.uk/t5/Android/Bolt-On/m-p/1786590#M81280

Guide: How to find help & contact O2 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Enlli
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on ‎02-04-2025 18:50

on ‎02-04-2025 18:50

@Rich1986 

It's working in my copy of the MyO2 App

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
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on ‎02-04-2025 18:59

on ‎02-04-2025 18:59

Looks like specific account issues only.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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