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Unable to add more than 100mb bolt on

annoyeduser75
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I am trying to add bolt on data but it only comes up with 100 MB and wont scroll down to larger amounts.Why is this happening.I haven't had this problem over all previous years.

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Dave-O2
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Afternoon @annoyeduser75 

 

Just popping in to let you know we're expecting a fix on this next week 👍

View solution in original post

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Enlli
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Known problem affecting some customers.

There are several threads on here

You will need to get O2 to add it for you

Guide: How to find help & contact O2 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
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@Dave-O2 

Any updates yet?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Dave-O2
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Morning @MI5@Enlli@annoyeduser75 

 

This is still being investigated, once i have an update to sharei'll be back in touch.

 

Thanks for all your patience.

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Dave-O2
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Afternoon @annoyeduser75 

 

Just popping in to let you know we're expecting a fix on this next week 👍

Message 5 of 7
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Dave-O2
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Hello @annoyeduser75 

 

Just confirming that this is now fixed, so you can now go ahead and add more data 👍

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jonsie
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