on 28-07-2025 15:53
Recently i have found that the internet on my phone when in Stevenage Herts is almost non existent i keep getting the message that there is no internet on my phone so i am unable to stream anything on my phone this has been happening for a few weeks now , I don't seem to have the problem in other areas so it is not my phone that is the problem it is O2
28-07-2025 16:10 - edited 28-07-2025 16:10
28-07-2025 16:10 - edited 28-07-2025 16:10
Guide: How can I sort out my network issues? and
Guide: Is the network down for me or everyone?
should help, @Alboyuk
As would swapping your SIM into a different phone to see if the problem moves with the SIM or us truly on your handset.
Good luck!
on 28-07-2025 16:44
You can check and report issues here https://www.o2.co.uk/apps/my-network
on 28-07-2025 16:53
Stevenage has come up here before.
Looks to be congestion
Follow the advice given
28-07-2025 19:21 - edited 28-07-2025 19:22
28-07-2025 19:21 - edited 28-07-2025 19:22
@MI5 wrote:You can check and report issues here https://www.o2.co.uk/apps/my-network
You can set the app to keep an eye on places that are important to you,and it will let you know about engineering works planned and outages as the app picks up on them, @Alboyuk - all automatically, by SMS and e-mail.
on 28-07-2025 19:57
With the My Network app you can keep an eye on your coverage, wherever you are. Download the app and you’ll be able to:
check the status of our network in your area – you don’t even need to enter your postcode
test your network speeds
report any issues with your service.
It’s simple to use and means that you can check the network without having to visit the main site or even enter a postcode.
on 31-07-2025 10:05
on 31-07-2025 10:05
Many thanks for all your replies