Apple watch ultra cellular plan 08 code reference

[Ghulam]

Apple watch ultra will not be setup to add a cellular plan and is stuck when trying to add it. It gives code reference 08 and eventually unpairs from iphone.

[pgn]

@Ghulam - 

update the phone to iOS 16.3 and the watch update should follow to OS 9.3 - then the watch set-up on O2 works as it should.  Info on all that here: https://community.o2.co.uk/t5/Discussions-Feedback/Apple-Watch-OS-9-3-and-O2-Airtime-Plan-Connectivi...

If that fails, come back here - I will tag @O2KyleW  who is on for the next 2 or so hours, and see if you need help from him.  Good luck!

[Ghulam]

My apple watch 8 ultra and iphone 13 pro max are already fully updated to those versions still nothing. 

[Cleoriff]

@Ghulam 

I'll tag @O2Sarah- who is on from 8am Monday morning. Hopefully she will be able to help you

Good luck.

[O2Sarah-]

Good morning 

Thanks for the tag @Cleoriff 

@Ghulam I will send you a private message so we can check your account. 

[Cleoriff]

Thanks @O2Sarah- x

[Rachsteves]

@O2Sarah-  Could you send me a private message to help regarding setting up mobile service on my Apple watch ultra, getting reference code 08

[O2Sarah-]

Good morning @Rachsteves 

Of course. Ill need to confirm some details so i can check your account so i'll send that right over. 

[AxvngPotential]

Hi, I’m having the same issue getting error code 08 when setting up the Apple Watch ultra. 
can someone please help? 
Also, is it true that you can’t buy a plan for your Apple Watch if you haven’t purchased it from O2

[Page8]

hello 

Did you get a reply to your question 

Also, is it true that you can’t buy a plan for your Apple Watch if you haven’t purchased it from O2

Im having the same problem  error 08 and no one seems to be able to help

thanks