Apple Watch

[wayne1960]

Hi All

i purchased a Cellular Apple Watch 10 directly from Apple app 6 weeks ago.

I successfully paired the watch to my phone but when I went on Mobile Services to add the watch to my existing plan and mobile number the option to add was missing.

I’ve read all the posts on here and I’m not alone.

I’ve been to Apple who say I need to speak to O2.

I went to the O2 store and they said I need to call 202.

I called 202 and they said I need to go back to the store.

I went back to the store and they called O2 and a ticket was raised.

7 days later and nothing.

I’ve repeated this little run around about 3 times ending in the same result.

Nothing!

So has anybody managed to get their Apple Watch purchased directly from Apple connected to their IPhone and now able to make and receive calls remotely from the same number?

[wayne1960]

Yes I have heard this and maybe my next stop.

maybe I’ll spend another couple of hours or another trip to the I2 shop or maybe Apple.

good job I’m retired !

madness!

[MI5]

The current levels of incompetence are just so impressive !!