Apple Watch

[Hodgson]

Hi 

I got my iPhone 13 and Apple Watch 7 a few week back and carried over my old number which was switched last Monday. 
I’ve never been able to get a connection on the Watch. It shows on the status as plan 02 but no connection 

it also shows in the settings sim not provisioned. 
Does anyone have any idea what’s going on. 
everytime I call I get told a different answer And I don’t seem to be getting replies.

I’m getting very frustration with this 

[jonsie]

God help customers when the esim only iphones are released

O2 have a terrible connection problem with esims