on 25-06-2024 13:04
I broke my Apple Watch Ultra and has this replaced by AppleCare. I’ve tried to setup mobile data on the new replacement watch, have followed the steps to login to o2 and select transfer existing airtime plan. However, I get an error saying to call o2 and quote reference code 26.
I tried this, but gave up after 40 mins and speaking to multiple advisors. They didn’t seem to understand what was going on and instead were suggesting cancelling the current watch plan and setting up a brand new one.
Can someone help?
on 04-08-2024 20:13
on 04-08-2024 20:13
on 04-08-2024 20:21
on 04-08-2024 20:21
on 04-08-2024 22:06
on 04-08-2024 22:06
05-08-2024 19:34 - edited 05-08-2024 19:34
05-08-2024 19:34 - edited 05-08-2024 19:34