on 05-10-2024 10:53
Two weeks in and numerous support calls and messages and I am still stuck with error 08 setting up the Apple Watch. Every time I make contact I am told it has been passed on and someone will be in touch. I then received an official reference and to allow x business days... they came and passed and I am still on the 08 error.
Currently on hold,
It appears others have had more success here though?
This isn't the way it should be.
on 05-10-2024 11:50
All we have here is this guide which list the codes
on 06-10-2024 15:42
I have the code ok, I just can't seem to get O2 to fix the issue. I have tried every support avenue and I keep being told it has been passed on. Then nothing.
on 06-10-2024 16:06
on 06-10-2024 16:06
The guide shared above explicitly says to reach out to the Social Media team for Apple Watch errors, @DC777
Here are the two links most used:
They route to a UK-based team and I have had a response using the first link, after one nudge, within a couple of hours, a solution by noon from a 9am query.
Please pick one (both links go to the same team) and stick with it. Good luck!
on 06-10-2024 16:41
Thanks,
I have been talking to the team via Instagram I think but I have attempted during twitter.
on 16-10-2024 13:56