16-12-2023 20:39
Hi, Today I have updated my address but still old address is coming on the bills.
Can you check and update address bills as same as the contact address details?
Solved! Go to Solution.
16-12-2023 20:47
Your old bills won't change, only new ones going forward.
This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202
16-12-2023 20:47
Your old bills won't change, only new ones going forward.
This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202