Solved: Accidentally damaged charge port

Dunhilda · ‎16-12-2023

I'm a Virgin media customer and transfered over I pay insurance, how do I start a claim for repair and or replacement?

Also, How long does it take?

Thanks everyone

MI5 · ‎16-12-2023

@Dunhilda

Usually no more than 48 to replace but up to 10 days for a repair.

O2 Insurance | Help & Support | O2

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎16-12-2023

@Dunhilda

Usually no more than 48 to replace but up to 10 days for a repair.

O2 Insurance | Help & Support | O2

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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