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Accidentally damaged charge port

Dunhilda
Level 1: Joiner
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I'm a Virgin media customer and transfered over I pay insurance, how do I start a claim for repair and or replacement?

Also, How long does it take?

 

 

Thanks everyone

 

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MI5
Level 94: Supreme
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@Dunhilda 

Usually no more than 48 to replace but up to 10 days for a repair.

O2 Insurance | Help & Support | O2

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152059 Posts
  • 651 Topics
  • 28917 Solutions
Registered:

@Dunhilda 

Usually no more than 48 to replace but up to 10 days for a repair.

O2 Insurance | Help & Support | O2

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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