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Activation email

NavIr
Level 1: Joiner
  • 1 Posts
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on ‎05-09-2023 17:39

on ‎05-09-2023 17:39

Hello, 

I have had to uninstall and reinstall my app, as it was not working. However, after reinstalling and going through the steps, I am due to receive an activation email to use the app, which has not arrived. 
As I am in a bit of a hurry to top up my number due to international travel tomorrow, this is a little urgent. 
looking forward to hearing from you.

thanks and best wishes,

navaz

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MI5
Level 94: Supreme
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on ‎05-09-2023 17:45

on ‎05-09-2023 17:45

@NavIr 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Top up guide here Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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