Activating sim

[Rebecca12]

Dear all,

i have upgraded to a new phone and also have a new sim, but I can’t activate the sim (I think it’s because the phone cannot receive text messages). Can you help?
Thank you!
Rebecca 

[Cleoriff · Accepted solution]

@Rebecca12 

If you want to keep your number you have to do a sim swap starting from the old sim.

Guide: Sim Swap: a mini guide 2017 update