cancel
Showing results for 
Search instead for 
Did you mean: 

Abandoned Call Alerts

Anonymous
Not applicable

Can Abandoned Call Alerts and Voicemail (either Visual or Standard) both be active at the same time ?

Message 1 of 4
1,131 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 154833 Posts
  • 659 Topics
  • 29445 Solutions
Registered:

@Anonymous 

No, it's either / or. 

Guide: All you need to know about O2 Voicemail 901 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
1,128 Views

Anonymous
Not applicable
Message 3 of 4
1,121 Views

MI5
Level 94: Supreme
  • 154833 Posts
  • 659 Topics
  • 29445 Solutions
Registered:

@Anonymous 

Looks like O2 have now made a distinction between missed calls and abandoned calls, although I'm struggling to see the difference personally, but yes, looks like you can have VM and abandoned call alerts now.

That will need adding to the guide and another one for editing.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
1,115 Views