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Abandoned call alert

Win67
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Hi, I'm trying to set up abandoned call alert on my phone. Voicemail is switched on, as is my pin. But whenever I try and do *, 4, 5 I just get told that's the wrong pin and set another one. The pin is definitely right. I need to get it sorted asap ready to go abroad. Thanks

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MI5
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@Win67 

Check guide Guide: All you need to know about O2 Voicemail 901 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Win67
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Hi, thanks, but the link is to a guide from 2013 and it looks like back then there was no abandoned call alert AND also missed call alert. 

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MI5
Level 94: Supreme
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Try changing your pin @Win67 

or contact O2.

Guide: How to find help & contact O2 

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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