Abandoned Call Alerts

on 12-05-2024 21:00
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on 12-05-2024 21:00
Can Abandoned Call Alerts and Voicemail (either Visual or Standard) both be active at the same time ?
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on 12-05-2024 21:13
@Anonymous
No, it's either / or.
Guide: All you need to know about O2 Voicemail 901
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on 12-05-2024 21:21
https://www.o2.co.uk/help/digital-services/missed-call-and-abandoned-call-alerts
So, is this link incorrect ?
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on 12-05-2024 21:31
@Anonymous
Looks like O2 have now made a distinction between missed calls and abandoned calls, although I'm struggling to see the difference personally, but yes, looks like you can have VM and abandoned call alerts now.
That will need adding to the guide and another one for editing.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

