Re: 4g

Johny47 · ‎21-06-2023

I have been transferred toO2 by Virgin

Why have you switched of my 4G service I had this service from Virgin before they transferred my account and service toO2?

Johny47 · ‎21-06-2023

@Johny47 wrote:
I have been transferred toO2 by Virgin
Why have you switched of my 4G service I had this service from Virgin before they transferred my account and service toO2?

MI5 · ‎21-06-2023

@Johny47

No reason to at all.

Try rebooting your phone and or reset your network settings.

FAQ's here https://www.o2.co.uk/help/virgin-mobile-to-o2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎21-06-2023

When you say 4G are you referring to data?

Try doing a network reset on your phone

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎21-06-2023

Good idea

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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