Solved: where do I get my O2 PAC code from

Anonymous · ‎07-01-2015

where do I get my O2 PAC code from

MI5 · ‎07-01-2015

Cobtact CS my friend http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎07-01-2015

Cobtact CS my friend http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎07-01-2015

Live chat can supply this too if the call waiting times at Customer services are high.

Anonymous · ‎07-01-2015

I just tried live chat and the operator said they couldn't help, not able to let me have a PAC code this way. Any other suggestions? I've been round the houses trying to find out online, the phone lines are too busy to get anywhere.

MI5 · ‎07-01-2015

You need to speak to CS or try live chat again. There is no other way I'm afraid.
Live chat are capable of providing it so don't take no for an answer and keep on trying if you need to.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎07-01-2015

Just a thought that if you are finding waiting times too long you can go into an O2 store and ask them to call CS for you as they will get through quicker than you will be able to.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎07-01-2015

Thanks for both suggestions. I'll try live chat again and if I get no joy then I'll go into my local o2 store.

MI5 · ‎07-01-2015

Let us know what works for you eventually and good luck

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎09-01-2015

You're very welcome. 😊

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