website myO2 down, cant check bills

Anonymous · ‎29-06-2015

it shows when i clicked on my number on My O2 page.

Secure Connection Failed

An error occurred during a connection to identity.o2.co.uk. Cannot communicate securely with peer: no common encryption algorithm(s). (Error code: ssl_error_no_cypher_overlap)

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the web site owners to inform them of this problem.

jonsie · ‎29-06-2015

It's working ok for me at the moment. Which browser?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎29-06-2015

This is the second poster to report it this morning....I am ok.....but maybe @Anonymous or @Toby could advise whether this is a reported problem today?

Veritas Numquam Perit

jonsie · ‎29-06-2015

....but the website has been supposedly fixed now. Seems not for everyone...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Toby · ‎29-06-2015

Hi @Cleoriff,

I'll wait for @Anonymous to update us on which browser they are using and other info. I'll then escalate this if I need to.

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MI5 · ‎29-06-2015

Sounds like a user connection problem.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎29-06-2015

It's not a general problem or we would be seeing far more posts about it.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

browni · ‎29-06-2015

@Toby, have a look at the pm I sent to you on 14th March.

#siwy

Toby · ‎30-06-2015

Hi @browni,

If you could resend it that would be most helpful.

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• Want to have a chat? Drop me a direct message.

Anonymous · ‎02-07-2015

I use Firefox 38.0.5

All other websites work fine for me.

MyO2 view bill page still shows error today.

Secure Connection Failed

An error occurred during a connection to identity.o2.co.uk. Cannot communicate securely with peer: no common encryption algorithm(s). (Error code: ssl_error_no_cypher_overlap)

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the web site owners to inform them of this problem.

O2

website myO2 down, cant check bills

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