Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Next Bill Due in -45 Days

Hi, I'm not exactly sure where I need to go with this problem as I've already phoned O2 several times only to be told it would have to be raised with the technical team and somebody would get back to me. So far, despite the calls, nobody has come bac...

Resolved! renewal date

How do I find my contract renewal date?

Resolved! Connectivity Problems with Galaxy Note 4 on o2

Hi, I have a Samsung Galaxy Note 4 which I have had for 2 months now and the connection is terrible. Even in areas of good coverage it will drop out from time to time and during this time I cannot make calls or use data. I took the device back to the...

Resolved! Changing Bank Details

How do I change my bank details, I have asked O2 in store and they said do it online.....how? I cannot find it!!!

Resolved! viewing my bill

I want to see all the calls made from my phone but can only see the chargeable ones this has only happened since i changed my contract to simplicity

Resolved! Data Congestion

Hi is anyone having problems with o2 in certain areas? In my location o2 have stated that the mast in the town is 100% capacity.

Resolved! TEXTS COSTS

Why do some texts cost more than others to send to another UK mobile? I'm on payg and costs are ranging between 12p and 36p. Is it my phone (Sony Experia E1-only a month old) or does it depend on the length of the text? 59 year old female who's not a...

Resolved! How to have multiple numbers with one account

How do I get all my accounts on app as it is saying I have no services but I have 3contracts

Reconnection?

So I've been cut off and would like to pay my bill but can't ring out not even the free 202 number, before anyone tells me to ring using a landline I do not have one, my lowest bill in the last year or so was £98 and highest in November at £228 I hav...

Resolved! horrified

Just been on live chat for over 30 mins requesting pac code . To be asked continous questions about new phone that I got and then to have phone hung up. I am upset , distressed to be treated thus wsy and still have no oac cide. Horrible experience.

O2

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