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Anonymous
Posts: 0

Re: upgraded from contract to pay monthly - no data - new sim?

mobil.o2.co.uk seems to work fine...not too worried about VVM...
Let's see what comes in the post tomorrow ...
Posts: 71,730
Topics: 549
Solutions: 3,443
Registered: ‎04-01-2009

Re: upgraded from contract to pay monthly - no data - new sim?

Thought that would be the problem.

Posts: 89,209
Topics: 536
Solutions: 11,629
Registered: ‎04-04-2012

Re: upgraded from contract to pay monthly - no data - new sim?

Good call jonsie Smiley Happy
Strange that it changed over so soon though, all the same......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Anonymous
Posts: 0

Re: upgraded from contract to pay monthly - no data - new sim?

no, it only says UK Data Allowance Bolt on...but it is possible my new month of data will kick in at midnight...haven't thought of that...
Posts: 71,730
Topics: 549
Solutions: 3,443
Registered: ‎04-01-2009

Re: upgraded from contract to pay monthly - no data - new sim?

Guess you'll know in the morning Smiley Happy

Anonymous
Posts: 0

Re: upgraded from contract to pay monthly - no data - new sim?

guess so...thanks a lot for your help guys, much appreciated!
Posts: 71,730
Topics: 549
Solutions: 3,443
Registered: ‎04-01-2009

Re: upgraded from contract to pay monthly - no data - new sim?

Posts: 89,209
Topics: 536
Solutions: 11,629
Registered: ‎04-04-2012

Re: upgraded from contract to pay monthly - no data - new sim?

We usually get there.... eventually Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Anonymous
Posts: 0

Re: upgraded from contract to pay monthly - no data - new sim?

so, it turned out they did send me a new sim...but it's a combi one...not a nano sim :-/

trying to po into a carphone warehouse store later before calling customer service...

Posts: 89,209
Topics: 536
Solutions: 11,629
Registered: ‎04-04-2012

Re: upgraded from contract to pay monthly - no data - new sim?

Fail !! D'oh!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)