Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 221685 Views
  • 2 replies
  • 2 kudos

Resolved! possible to stop my contract from being terminated?

can anyone tell me if it is possible to stop my contract from being terminated? my disconnection date is 1/04/13. i was going to terminate the contract early as i got a new one else where but i have had difficulties financially so i am struggling to ...

Anonymous by Not applicable
  • 2219 Views
  • 8 replies
  • 0 kudos

Resolved! eaving o2w

when my contract ends in august can i just cancel my direct debit when we change

Anonymous by Not applicable
  • 1392 Views
  • 2 replies
  • 0 kudos

O2 upgrade costs

In early March 2013 O2 advised me that I could upgrade my old phone. I was excited as I hadn't had a new phone since Jan 2010 when I took out my first O2 contract. What they didn't tell me was that if I waited 2 extra weeks I would get the same contr...

Anonymous by Not applicable
  • 4655 Views
  • 18 replies
  • 0 kudos

Resolved! Data Usage

I'm unable to check my data usage, it says - sorry we can't show this information at the moment - on both 02 app and when I log in online. Has anyone else got this problem?

s_kingdom by Level 2: Apprentice
  • 3574 Views
  • 6 replies
  • 0 kudos

Resolved! can i cancel my contract termination?

i had a new contract and intended to cancel my o2 one so i arranged for it to be cut off. my disconnection date is 1/04/13. but since i arranged this i have had problems with my money being paid into my bank and am now struggling to afford the termin...

Anonymous by Not applicable
  • 2187 Views
  • 3 replies
  • 0 kudos

My 02 Customer Service Story- FANTASTIC service

First of all, I wish to thank each and every one of you whom clicked on this forum post and are taking the time to read this post. On the 13th March 2013, having been on 02 Pay and Go for a number of years and after my previous iPhone, the iPhone 4S ...

Anonymous by Not applicable
  • 4014 Views
  • 8 replies
  • 4 kudos

Resolved! Why cant i veiw my bill in mymobile ?

Dear All... Why cant i veiw my bill in mymobile ? All i can see is my name and mobile number ... my number is [EDIT: Personal Information Removed] can a moderator check this out ?

Anonymous by Not applicable
  • 1636 Views
  • 2 replies
  • 0 kudos

My Bill

How do I cancel O2 Community ?

Anonymous by Not applicable
  • 1045 Views
  • 3 replies
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Resolved! O2 Rewards

Hi, I changed from PAYG to Contract in February. Just had a text from O2 about how much I have in O2 rewards. I find this a bit confusing as I thought the rewards were only available for PAYG customers?

Cleoriff by Level 94: Supreme
  • 1655 Views
  • 3 replies
  • 0 kudos

Resolved! Paying bill for disconnected phone

I've got a phone on contract where I pay monthly, however I missed a payment and so 02 disconnected my phone. I now have the money to pay the bill but when i sign into my 02 account it says they can't find a record of my mobile number on that account...

Anonymous by Not applicable
  • 5258 Views
  • 1 replies
  • 0 kudos