cancel
Showing results for 
Search instead for 
Did you mean: 

Adding new phone to my sim only contract

heathermoc_63
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have a sim only monthly contract.  I wish to add a handset to monthly contract 

Message 1 of 5
118 Views
4 REPLIES 4

jonsie
Level 94: Supreme
  • 98442 Posts
  • 616 Topics
  • 7250 Solutions
Registered:

Go onto the Shop page and select a new phone

or

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

Message 2 of 5
111 Views

MI5
Level 94: Supreme
  • 154486 Posts
  • 658 Topics
  • 29433 Solutions
Registered:

@heathermoc_63 

You can't add a handset. You will need to take a new full contract with phone and airtime or buy a handset outright from elsewhere like Amazon, Argos etc and out your sim in it.

A new contract will also mean cancelling your current sim if you wish to keep your number, which may result in early termination fees.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 5
107 Views

jonsie
Level 94: Supreme
  • 98442 Posts
  • 616 Topics
  • 7250 Solutions
Registered:

You can if you upgrade

Credit check permitting of course

Message 4 of 5
83 Views

MI5
Level 94: Supreme
  • 154486 Posts
  • 658 Topics
  • 29433 Solutions
Registered:

Indeed, but it will still be a new airtime tariff, just "adding" a handset isn't an option either way.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 5
82 Views