Solved: Re: upgrade

Anonymous · ‎11-09-2014

if i payed off my contract would i be able to upgrade? I want the iphone 6 when it comes out but it says i cant upgrade until 2016

MI5 · ‎11-09-2014

Just pay it off (regardless of which tariff). It will either be refresh or standard but the price to pay off will vary the result is the same.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Anonymous · ‎11-09-2014

What contract are you on ?

I'd you pay off the handset plan on a refresh tariff you can.

On the older tariffs speak to O2 on 202 and they'll confirm what's to pay.

MI5 · ‎11-09-2014

Yes if you pay it off. The date in My O2 is the natural free upgrade date.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎11-09-2014

Yes you can if you pay off the minimum term. If you are on refresh you only need to pay off the handset.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎11-09-2014

im on a 24 month contract which i got in feb

Anonymous · ‎11-09-2014

Through O2 ? Or an independent such as CPW

http://www.o2.co.uk/refresh

Through Cpw you'll need to ring O2 on 202 to get a cost.

MI5 · ‎11-09-2014

Just pay it off (regardless of which tariff). It will either be refresh or standard but the price to pay off will vary the result is the same.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎11-09-2014

through o2

Anonymous · ‎11-09-2014

See my link for the refresh tariff.

Pay off the handset remaining amount and then you can upgrade. Ring O2 on 202

MI5 · ‎11-09-2014

You just have to buy your handset. The airtime will be wiped for free.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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