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obi1111
Level 1: Joiner
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I want to pay off and cancel my current contract, as I want to upgrade to a sim only dead on uswitch (still o2) i want to transfer my number over also. Can you please help me with this?

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jonsie
Level 94: Supreme
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Help pages here

Guide: Cancelling Your Contract 

Guide: Migration & porting into O2 

Guide: How to find help & contact O2 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

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Enlli
Level 68: Extraordinaire
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If you upgrade through USwitch then you can keep your present SIM and phone number.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Oxonian
Level 36: Perceptive
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The step-by-step for carrying out an Upgrade via Uswitch has been detailed here :-

 

Solved: Contract - O2 Community

https://community.o2.co.uk/t5/Pay-Monthly/Contract/m-p/1705437#M272963

 

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