unused credit

[Anonymous]

what happens to my unused credit from my Pay as you Go account when/if  I decide to leave

O 2. Can I use it to pay my broadband-homeline  bill?

[jonsie]

I'm afraid any unused mobile phone credit would be lost.

[perksie]

The only way that should work is to switch to a Pay Monthly 1 month contract when your balance would be moved to the new account and then cancel it, any credit would then be moved to your bank account.

It can't be used to pay other accounts.

[adamtemp64]

not sure if this would work.

Take out a 30 day simplicity contract deal then use the keep my number form to close the payg down and then the credit can be used to pay the monthly fee.

they move credit over in 24 hours then close the simplicty account with 30 days notice and then they will issue you a credit if you still have money left.

How much credit do you have on the payg?

[adamtemp64]

snap was too slow typing and checking the keep my number form.

(using the lidl keyboard and case.)

[Anonymous]

I've still got about £ 75 on it . I've only got the mobile so I would get the discount for broadband. No reception here so I only use it when in civilisation or abroad .

If I use £ 5 in 3 months it's a lot.

[adamtemp64 · Accepted solution]

https://www.o2.co.uk/shop/simplicity/ look at the 11 pound option 30 day sign up  and move over the payg number and then the credit from your payg account will pay the first bill then give 30 days notice the day after you sign.

Then you should get a fair chunck of your money back.

if I have got my facts right.

[Anonymous]

thanks for your quick responses and help.I'll just wait and see what happens with the move to Sky , at least I now know how to "rescue" my money if it comes to the crunch.

[perksie]

O2 Mobile isn't moving to Sky!

[MI5]

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@perksie wrote:

O2 Mobile isn't moving to Sky!

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That's what you say