Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! I HAVE BEEN RIPPED OFF ON PAY & GO

I recently went abroad and a friend called me from the UK on my O2 to O2 mobile. I was charged £6.06 by O2 for RECEIVING the call. On querying this I am told I made the calls BUT I ONLY RECEIVED the calls & they charge me for this. I asked for the te...

Resolved! Splitting a payment across two months

Hi, Hope someone can help and my apologies in advance if this has already been covered... I requested that my monthly payment from last month be split into two due to the fact that it was quite a hefty bill. I spoke with O2 and they told me that this...

Resolved! Linked Account

I'm Having problem viewing my linked account.When i try to access it i get "My O2 section of the o2.co.uk site is not accessibleWe're sorry, an application error has occurred. Please try again later" This has been going for almost 2 weeks now. Can an...

PAC code for wrong Mobile Number?

Im gonna switch networks at the end of my contract in July and wanted my PAC Code. I have just talked with someone on the live chat and got it but looking at it i think they have made a mistake. They gave me the "TEL****** for 07*********" but that m...

Resolved! O2 30% Friends & Family Discount

Do any guru's know if I can get my discount on a retentions deal or is it either or?Also, I take it with the refresh plan the 30% would be off the tariff price only, whereas on a normal plan it would be 30% off everything?Thanks

Resolved! pay s you go sim only, need a sim on the 2G Network for my gps tracker, do 02 do one, cannot be 3G?

My gps tracker needs a 2G Network pay as you go sim, do 02 do one on this network?

Resolved! SMS sending whilst abroad

HelloI am on an old tariff (Online Simplicity 20) where when I am abroad and send an SMS it takes 4 texts out my allowance. I have been in Ireland and Spain over the last few months and this occured all the time so if I had 100 texts to send, I could...

Resolved! MY US credit card

I would like the convenience of topping up on line or by mobile, but my US credit card is associated to a postal code that prohibits me to register it. What can I do?

Resolved! Bill payment taken early, due payment not touched.

The subject title may seem confusing, so I'll try to elaborate. I have two phones on my account, my partners and my own. My bill is due to be paid a day before my partners is, yet today (strangely on a sunday) I notice that my partners bill has been ...

Resolved! do o2 match competitors tarrifs or anything?

hi im currently an o2 paym customer, i changed last month to a sim only deal but been looking at o2s upgrade prices and they are loads more than tmob/oranges deals. i was looking at a sony xperia sp, and for tariffs about £15 its about £69 at competi...

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