Solved: unblock my phone

Dan08 · ‎30-08-2020

Hi, I put a block on my phone when I lost it and have since found my phone and got a new sim. how do I unblock my phone pls. I have put the new sim into the phone.

Bambino · ‎30-08-2020

@Dan08You'll need to contact customer service: Guide: Coronavirus Community Help and Support

Because you're not buying anything, O2 won't consider your call important, so use the Lost/Stolen or Fraud option if you have to, to get through. Otherwise you'll just be disconnected.

I DO NOT WORK FOR O2

View solution in original post

Bambino · ‎30-08-2020

@Dan08You'll need to contact customer service: Guide: Coronavirus Community Help and Support

Because you're not buying anything, O2 won't consider your call important, so use the Lost/Stolen or Fraud option if you have to, to get through. Otherwise you'll just be disconnected.

I DO NOT WORK FOR O2

Martin-O2 · ‎01-09-2020

Speak to customer services as advised above @Dan08 but if you have any more questions let us know!

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

unblock my phone

Account issues

Keep old Phone number

Need PUK code

Lost sim card

Change payment date