Solved: unblock my phone

Dan08 · ‎30-08-2020

Hi, I put a block on my phone when I lost it and have since found my phone and got a new sim. how do I unblock my phone pls. I have put the new sim into the phone.

Bambino · ‎30-08-2020

@Dan08You'll need to contact customer service: Guide: Coronavirus Community Help and Support

Because you're not buying anything, O2 won't consider your call important, so use the Lost/Stolen or Fraud option if you have to, to get through. Otherwise you'll just be disconnected.

I DO NOT WORK FOR O2

View solution in original post

Bambino · ‎30-08-2020

@Dan08You'll need to contact customer service: Guide: Coronavirus Community Help and Support

Because you're not buying anything, O2 won't consider your call important, so use the Lost/Stolen or Fraud option if you have to, to get through. Otherwise you'll just be disconnected.

I DO NOT WORK FOR O2

Martin-O2 · ‎01-09-2020

Speak to customer services as advised above @Dan08 but if you have any more questions let us know!

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

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