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Anonymous
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texts at all hours day and night

how do you stop getting texts from o2 telling you to top up ,one is enough

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Posts: 80,287
Topics: 573
Solutions: 3,845
Registered: ‎04-01-2009

Re: texts at all hours day and night

Call customer service and ask them to switch off balance notifications. Call 4445 or use live chat here : http://www.o2.co.uk/mobile/chatnow

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Posts: 88,007
Topics: 738
Registered: ‎14-01-2013

Re: texts at all hours day and night

[ Edited ]

It would be so much easier to make this function user selectable from either My O2 or from a shortcode like voicemail.

This has been mentioned before I think. It would also reduce calls to CS.

 

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Posts: 101,989
Topics: 550
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Registered: ‎04-04-2012

Re: texts at all hours day and night


@Anonymous wrote:

how do you stop getting texts from o2 telling you to top up ,one is enough


Top up and the texts will stop instantly LOL

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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