Solved: Re: texts at all hours day and night

Anonymous · ‎31-08-2015

how do you stop getting texts from o2 telling you to top up ,one is enough

jonsie · ‎31-08-2015

Call customer service and ask them to switch off balance notifications. Call 4445 or use live chat here : http://www.o2.co.uk/mobile/chatnow

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎31-08-2015

Call customer service and ask them to switch off balance notifications. Call 4445 or use live chat here : http://www.o2.co.uk/mobile/chatnow

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎31-08-2015

It would be so much easier to make this function user selectable from either My O2 or from a shortcode like voicemail.

This has been mentioned before I think. It would also reduce calls to CS.

Veritas Numquam Perit

MI5 · ‎31-08-2015

@Anonymous wrote:
how do you stop getting texts from o2 telling you to top up ,one is enough

Top up and the texts will stop instantly

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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