Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
hi my contract has appoximateley ended 2 years ago and ive been paying the full price since, will I be entitled to compensation/ refund for the amount ive been paying over for e.g i was paying about £37 pound during contract obviously a lot of this i...
Hi, I think I'm right in thinking this, but just wanted to double check as the FAQ's don't make it abundantly clear. Can I pay off my phone plan at any time but still keep the airtime plan going? E.g. if I paid off the phone plan for my iPhone 5s tod...
there seems to be some hassle o2 network cover wise in the north west of northern ireland, any reason why???
Hi,I have a Pay and Go O2 sim with a £10 monthly tariff. For the next 2 months I am in the USA travelling. I am taking my phone with me but can't see any point in having the monthy tariff come off and not being able to use the texts/calls/data becaus...
upgraded for 12 month new sim received. can i continue to use my origanal sim and number ?
Hi,I am very unsatisfied o2 customer and since last 10 days in my area (cb6) mast is not working so a signal at all at home. I have to go 10 miles away to make a call. I reported this issue last week with o2 customer service and they always makes fal...
why O2 charges for data even when you dont need it? i have wifi and my phone get updates through it.
I have tried unsuccessfully to get the breakdown of my current monthly data usage as O2 has notified me that I have used up all 500MB of my monthly data allowance but my phone tells me I've only used up 396MB. I know therer can be a discrepency but 1...
How do I find out when I am due an upgrade
In the process of filling in the change of name form and it's asking for my account number. I have no recent mail from o2 and cannot find my account number online or on the app? Any help would be much appreciated as to where the account number is act...
