Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Hard copy of bill unable to download

I have failed miserably to down load my latest bill. Would it be possible to have a hard copy of the page that details numbers and charges.

Data

Hi, I cant see the info on mt account page. I am nearly at the limit on my data, can you tell me what date each month this gets renewed? Thanks, Louise

SMTP (Simple Mail Transport Protocol) email relay revers

They do exist at O2 I've just pinged one and seen the MX records for it so Guru help on Customer Services isn't GURU helpful. Tesco use O2 for their mobile phone network - and smtp.o2.co.uk works with a Tesco PAYG mobile phone to send emails. Get a O...

Resolved! Contract

How do I cancel two contracts I don't know the details about.

Audio breakup - cannot make or receive calls

If I try to make or receive a call I get distorted audio - even when the number I have rung is ringing.Problem occurs with two diferent phones with the same SIM in.My wife's phone (on O2) does not suffer the problem.Reception is 4/5 bars 4GOccurs in ...

Resolved! Getting old mobile number back

Has anybody else had this problem? I joined o2 a week ago, my PAC code was 'being processed' the next day, but I have STILL not got my old mobile number back. I am deaf and heavily reliant on my mobile for texting. People are unable to contact me, in...

Pay off Contract and Change to Pay as you go

so I currently have about 6 months left on my contract but ive recently got a job abroad where my work has gave me a sim card to use here.I never use my 02 sim any more but would like to keep my 02 number for when i move back to the UK in a years tim...

Resolved! Tarffi change

Hello just a quick question pleaseSo I have 2 months left on my contract but my device is paid off so I'm I able to change my traffi I have no plans to upgrade as I'm gonna hold out for the possible iPhone 8 but now monthly payments are less could ma...

Number

Can anybody tell me if 01387800627 is a legit number for carphone warehouse as think iv possible been scammed into 2 upgrade contracts

Cancellation within 2 days

Hi, I have just cancelled 2 Pay Monthly contracts, 2 days after taking them out.. (twins birthday unwanted gifts) I was told by the retentions team even though neither has been used and its within 14 days I still must give 30 days notice to cancel. I...

O2

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