Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Data allowance and a merged account

Hi I have three phones under my name with O2. One for me (the first to come to O2), my daughters (the second), my son's (the third and the most recently added one). When I added my daughters all was fine no issues. My sons was added and somehow they ...

Resolved! Hey all

Just a quick question is it possible to have my tariff changed to a more affordable one. My phone was taken out last year and i also had a tablet out early on this year the thing is my situation is going to be changing and i dont think im going to be...

Resolved! sim swap

I received my new phone at 1pm today and arranged the sim swap (keeping the same number). My old phone says no signal and new phone has full signal, but I'm only getting texts come through to my old phone? I can text and call from my new phone and th...

Resolved! 0800 numbers

I read that O2 are saying that calls to any 0800 numbers are now free it this true

Resolved! 4g unlimited+?

Hi everyone, I have the above, A 4G Unlimited+ contract for 24mths. Can someone tell me if this is an unlimited internet tariff? (probably a dumb question!) Reason being, I've just noticed I have a 2Gb bolt-on and don't know why! Cheers.

Payg data bolt-ons too small

With the new Big bundles on payg e.g £25 for 4gb i find it odd that o2 have not increase the size of the data bolt ons once you have used all the included data the data bolt ons have been the same size for years and not increase on my EE payg account...

02 are really bad

Delays. lack of service, lack of signal (for 2 months) no response from 02 - all these summarise my experience of being with 02 - probably the worst mobile phone company in the uk!

Resolved! HELP! Renewing tarriffs before anniversary

Okay so i recently topped up and received the 3000 "unlimited" simplicity texts, i used them all and now wish to get the £10 big bundle, can i cancel my current tariff to activate a new one before aug 10th or do i need to wait for it to auto renew?

Resolved! Moving abroad with Pay and Go

Hi. I'm moving abroad in September - a long-term move, and was just wondering what is best to do with my phone. I'm currently on Pay and Go. I will be moving to Spain, and have heard that O2 have an equivalent/sister company in Spain. Is it possible ...

Resolved! Over Charged??

Just received my bill... 158£!!?...So we booked our first girls holiday a few months ago to Turkey, Just days before we flew we found out about the events that happened in Tunisia, I know Turkey is 'apparently' a safe place to travel to according to ...

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