This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

text requesting payment details

ES1962
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

‎15-06-2020 18:00 - last edited on ‎15-06-2020 18:02 by Moderator

‎15-06-2020 18:00 - last edited on ‎15-06-2020 18:02 by Moderator

I have received a text saying that O2 are "unable to process your latest bill. In order to avoid fees, please update your payment information via" A link is then given. I have assumed that this is fradulent but I can't access live chat so I can't chcek this Can anyone advise?

 

Message 1 of 2
303 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 150819 Posts
  • 645 Topics
  • 28743 Solutions
Registered:

‎15-06-2020 18:01

‎15-06-2020 18:01

@ES1962 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
300 Views
0 Kudos
Top Kudoed Authors
View all
Top