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text requesting payment details

ES1962
Level 1: Joiner
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‎15-06-2020 18:00 - last edited on ‎15-06-2020 18:02 by Moderator

‎15-06-2020 18:00 - last edited on ‎15-06-2020 18:02 by Moderator

I have received a text saying that O2 are "unable to process your latest bill. In order to avoid fees, please update your payment information via" A link is then given. I have assumed that this is fradulent but I can't access live chat so I can't chcek this Can anyone advise?

 

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MI5
Level 94: Supreme
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‎15-06-2020 18:01

‎15-06-2020 18:01

@ES1962 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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