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text advising you have received a picture message

Anonymous
Not applicable

Hi guys,

 

I'd appreciate some help with this.

 

I was able to receive and see mms on my new Lumia800 until today. Suddenly I received a text saying that I have to go online to see the mms? I asked the sender to resend in case something went wrong with the network but I received the same txt again.

 

Any idea? I was able to receive mms before :smileyfrustrated

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MI5
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@Anonymous wrote:

MI5 it sounds you've seen that before..was there any solution?


Email slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 11 of 12
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Anonymous
Not applicable

It was Vicky(if that is a real name), slight_smile

couldn't sort it out. To be fair though I can now send MMS. Receiving remains a problem though.

 

She asked me to download the app Liquid suggested as well but that didn't work either.

 

Anyway she advised I visit an O2 shop.

 

Any other ideas?

 

She did say though that they will definetely be able to rectify. Sounded a bit too confident to me.

 

What do you think?

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