swap sim

[Denise8]

hi how do i sawp sim new for old 

and would i loss all my contacts when i swap

[Bambino · Accepted solution]

@Denise8 See this guide: https://community.o2.co.uk/t5/How-to-Guides/SIM-Swap-a-mini-guide/ba-p/1060675

Your contacts are in your phone and your Google account (if you have one). They're not on your sim.

[Marjo]

Hi @Denise8 , I hope you got your SIM swap sorted ok in the end! Do pop back in to ask if you need any further advice from the community though.