Solved: submitting a PAC code to keep my existing number

Anonymous · ‎26-10-2017

I have been trying to navigate your automated phone line for over 30 minutes and am yet to speak to someone.. to say I am frustrated is an understatement. I am at the point where I feel like returning the phone before I have even made a call !!!!!!!!!

MI5 · ‎26-10-2017

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
Help on link.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎26-10-2017

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
Help on link.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎27-10-2017

Hello @Anonymous, welcome to our forum. Did you manage to sort things out in the end or are you still struggling? Sorry to hear you were frustrated with the phone lines earlier. 😞 Let us know how you get on and if the above link was useful? Cheers

Shar · ‎02-06-2020

Hi there

I've just join your O2 3days ago. I wanted to submit my Pac code from previous provider which never can get through to customer service. My Pac code is running out on 7/6 .Can you please help

sharon