submitting a PAC code to keep my existing number

[Anonymous]

I have been trying to navigate your automated phone line for over 30 minutes and am yet to speak to someone.. to say I am frustrated is an understatement. I am at the point where I feel like returning the phone before I have even made a call !!!!!!!!!

[MI5 · Accepted solution]

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
Help on link.

[Marjo]

Hello @Anonymous, welcome to our forum. Did you manage to sort things out in the end or are you still struggling? Sorry to hear you were frustrated with the phone lines earlier. 😞 Let us know how you get on and if the above link was useful? Cheers

[Shar]

Hi there

I've just join your O2 3days ago.  I wanted to submit my Pac code from previous provider which never can get through to customer service. My Pac code is running out on 7/6 .Can you please help

sharon 

[Cleoriff]

Hi @Shar 

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number 

Contact o2 by using any number in this guide

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