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chris2424 · ‎08-09-2019

who do i send my stac code too from my old network

MI5 · ‎08-09-2019

You need to call customer service Guide: How to find help & contact O2

How to keep your number help here too https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎08-09-2019

@chris2424

You need to call customer service Guide: How to find help & contact O2

How to keep your number help here too https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎09-09-2019

Good morning @chris2424, I hope this answered your question but if you need more help with your STAC code, give us a shout

to the community!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

mikemurray · ‎14-09-2022

i thought the whole point was that you did it all online or by text so you dont need to talk to anyone

mikemurray · ‎14-09-2022

shout.
is there a link or text number to send stac to? i hate talking to people

MI5 · ‎14-09-2022

@mikemurray

Guide here to online form Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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