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sim swap fail

Anonymous
Not applicable
I'm on a pay monthly bill and I ordered a new SIM deal on pay monthly, I tried to do a SIM swap via text but said it couldnt progress the swap so then tried via link online but it said swap was already in progress and now on my o2 it has both mobile numbers, so what do I do? Am I going be billed twice each month or will swap eventually take place? Advice?
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jonsie
Level 94: Supreme
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If the number has indeed been transferred it will automatically close the first account.

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