Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237637 Views
  • 2 replies
  • 2 kudos

Auto Top Up - don't make me laugh, well seriously you couldn't.

First I had a 'live chat' - well two actually. It seems that even though I 'pay monthly' I'm actually on Pay and Go.I thought I left a complaint/question online last night. Another waste of my time because back came the email"Thanks for your email, b...

Anonymous by Not applicable
  • 6195 Views
  • 7 replies
  • 0 kudos

Resolved! Topping up and data

If i top up £10.00 in my android will i have free data of internet use whilst am out in London?

Anonymous by Not applicable
  • 2945 Views
  • 4 replies
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Resolved! Question about monthly Airtime Bill

I have my Device plan and Airtime bill.Is there any way to cancel the Airtime bill as I literally do not use the data as I'm always at home.Seems a bit pointless me paying around £30 for data/texts/calls I don't use.Any help would be greatly apprecia...

Anonymous by Not applicable
  • 3853 Views
  • 2 replies
  • 0 kudos

O2 4G in Crewe Cheshire

So after two months of O2 modernisation programme in Crewe to update 2G,3G and 4G my network app from O2 tells me I can pick up 4G good indoors and out doors but nothing but 3G

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Data problems

I updated my phone at the beginning of July and the helpful person in the O2 shop said that as my average data usage was low (he checked this on the computer so I don't know what it was) that I should go for a specific tariff. I did and in July, with...

Anonymous by Not applicable
  • 4120 Views
  • 20 replies
  • 0 kudos

Resolved! ending contract.

Hi there, ive been trying to end my contract for months now and its been a absolute nightmare, my contract ends on september 9th, and i want to make sure its cancelled completely and doesnt renew. I cant phone o2 because everytime i do it says "you m...

Anonymous by Not applicable
  • 6073 Views
  • 6 replies
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Resolved! Europe On PAYG

HiI'm on the £15 big bundle package and off to Paris for 5 days in September.I need to stay in touch with home for family reasons can anyone please offer me some advice into what to turn off on my Iphone5 so I do not incure any silly costs.Would it b...

Anonymous by Not applicable
  • 3093 Views
  • 4 replies
  • 0 kudos