Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Quickest Way to End Contract?

Hi all, So I've had my contract for just coming up 2 years, I got the deal through mobiles.co.uk and I've sworn by it ever since, my contract ends in October but I do have the option to pay it and upgrade. Thing is, is that I can pay it all in the on...

Resolved! contract

Hy!Good Morning! I would like a contract to my phone number but i ordered a sim card but i'm not sure good for me. order number is ******.Please checking?

Resolved! Request

Hi ! please any help to find out when is the date of my renovation contract - monthly contract with O2 as I spend 40 minutes to do like someone told me to open my O2 account and it will be show all - no - it,s not working - any advice. any help as I ...

Resolved! Texting abroad from UK cost

Hi, how much does it cost to text Germany and France please?I have been charged 87p +VAT for a 5 lines text on an iPhone 6S to Germany & £ 1.17 +VAT for an 8 lines text to France. Is this normal???Please advise, thanks.

Resolved! Top Up Number (4444) out of service due to "fixing a fault"

Hi, I bought a top up voucher for my phone which I have been doing for years. But for the first time ever, when I dial 4444, the very annoying woman's voice says, " sorry, we are currently fixing a fault on the o2 pay and go top up service." Does any...

Resolved! Unwanted EE voicemail

Hi, Just wondered if anybody can tell how to get rid of a EE voicemail. I noticed I that I have got a voicemail which I assumed it was from O2 as it was 222 which i know now that it is 901.... I tried to call 222 and each time it failed, so I googled...

Resolved! Call allowance rip off

So disappointed with 02 . I've been a customer for years and was always pleased with their service, I have just been charged nearly £ 100 for unknowingly going over my call allowance. Feel so cheated by them. They don't tell you because it's a good w...

Resolved! O2 Business to Personal

Hi,I have had a business account for as long as I can remember. I have recently joined the fire brigade and I know we can get 30% off o2 refresh. How do I go about changing from business to a refresh plan??Hope someone can help

Resolved! roaming 15june question

Does this maen that if we are abroad - in eu - will it still use 4g or slower speeds (like it currently does now)

Resolved! direct debit

can i change a direct debit online

O2

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