Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Mobile Data

I never seem to have any mobile data I have checked my settings and everything seems to be in order but I never have data service so I'm basically paying for something I'm not getting?Advice please

Resolved! £5 Big bundle - min £10 payment!?

I have just changed to the £5 big bundle, and only need it for 1 month.The only way I can see to pay is with a minimum of £10...Is there a way of only paying the £5?

Resolved! Hello

i can't remember my number again

Resolved! Mobile numbers I have been paying for but do not Know where they come from ?

i was contacted by moorcroft debt recovery for an overdue bill for £24.97.I had just paid £77.62 to 02 on 11th May 2017 The numbers are [removed] . I do not know what these numbers are or where they came from but seemingly I have been paying them sin...

Resolved! Pay and go abroad

I'm going to lanzarote soon, I'm on pay and go and will be on and off Internet etc. How much will I be charged per day?

Resolved! Run out of data before next bundle date

I've run out of data allowance and am being bombarded with £1 for 50MB with 13 days to go till next bundle, is there a way of restarting immediately?

Loyalty discount for new contract

Hi was given loyalty code for new contract but don't know where to put it in before I pay

Re: Nougat, coming soon to Samsung S6 & S6 edge

When's the update coming to the S6 edge+?

Resolved! canceling my contract

I need to cancel my contract and would like to keep my number, please. I have a new contract with ee.

Resolved! Data as part of my pay as you go tariff

Hello, I am on a PAYG tariff with usual UK text, mins, data. I want to include a bundle of International data as part of my tariff, I do not want to top up every time I go abroad so that I can be charged, I just want it to work as part of my pre paid...

O2

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