About EricC

EricC · 25-10-2015

I have 3 Pay Monthly accounts with o2.These were set up when my daughters were too young to have their own Pay Monthly accounts.They are now old enough to manage them themselves. I have tried the on-line help, no use. I have tried Live Chat, also no ...

EricC · 26-10-2015

Yes, thank you, i understand that they are not bothered who pays the bill. The 3 numbers appear to be all under the same account number, I do not know how to check if they are or not, and are paid out of two separate bank accounts. Thank you for tryi...

EricC · 26-10-2015

Thank you. How can you then explain that my eldest daughter is already paying for her phone out of her own Bank Account? Surely they shouldn't be allowing this if she hasn't been Credit Checked?

EricC · 26-10-2015

I appreciate you trying to help on this, thank you Cleoriff. It still does not resolve the problem though for us or any O2 customer. Why should both of my daughters have to sign up as though they are brand new customers to O2, and possibly incur pena...

EricC · 26-10-2015

Sorry this is just corporate talk. Why was it possible to do this in the past and then the option was removed?

EricC · 26-10-2015

Well that was a complete waste of time. Was that why you put "Best of luck" ? All i received was the same information and brick wall that i received when calling Customer Services yesterday. They will have to set up new accounts and then transfer the...

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