Solved: sim card disconnects

sborth1959 · ‎18-06-2020

Can anyone advise please, from time to time my sim card is unable to be read by my phone, ive transfered it to my old cracked phone (same model) and the same happens, also ive taken the sim card holder out of my old phone into new phone and it still does it, can i get a replacement sim?

Cleoriff · ‎18-06-2020

@sborth1959

Yes, you need to contact O2 and ask them to send you a new sim. All numbers are in this guide

Guide: Coronavirus Community Help and Support

Best one to call 0800 587 4005

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎18-06-2020

@sborth1959

Yes, you need to contact O2 and ask them to send you a new sim. All numbers are in this guide

Guide: Coronavirus Community Help and Support

Best one to call 0800 587 4005

Veritas Numquam Perit

MI5 · ‎18-06-2020

@sborth1959

O2 stores have now reopened so you can also go to your local store for a new sim instantly.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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