on 17-06-2020 18:15 - last edited on 18-06-2020 10:18 by LukasB
on 17-06-2020 18:15 - last edited on 18-06-2020 10:18 by LukasB
I have been charged £2.54 in extra charges on this months bill. The number linked to the charges is 01855 3308653. Due to the current pandemic I am working from home and this number is a Microsoft sign in veririfcation number. The number calls me, I do not call this number. I need to answer the call to enable me to log onto my work desktop.
I do not understand how I am being charged for this as none of my work colleagues are and I have contacted my I.T team and they have confirmed that I should not be charged.
My mobile number is [personal details removed].
Thannk you
on 17-06-2020 19:00
Please remove your personal details as this is public forum.
You need to call O2.
Guide: Coronavirus Community Help and Support
The best number to get through seems to be
0800 587 4005
on 18-06-2020 10:07
on 18-06-2020 10:07
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here