on 17-09-2024 17:47
Hi, I have a top up problem. I tried a lot but I couldn’t top up and also I tried with two cart one is debit one credit card. Could you help me today and tomorrow? I’m working 7 am to 7 pm so I can’t go to store or anywhere, I also have Screenshot about my problem my problem is “
We couldn't process your payment
Sorry, it's not been possible to take your payment.
Your phone has not been topped up. Please try again or use another card. If the problem continues you'll need to contact your bank.“
and I am sure there is enough money in my account and also I am sure there is enough money for my credit card
on 17-09-2024 17:48
Also today was renewal day please help me
on 17-09-2024 17:51
on 17-09-2024 17:51
Call 4445 for O2 customer service.
on 17-09-2024 19:00
on 17-09-2024 19:00