set up on incorrect tariff

[TTW]

Just transferred mobile to O2 from Talktalk.

I have pay monthly contract with unlimited calls but being charged for all calls.

Showing 2 phone numbers on bill original sim number and my number ported from talktalk.

It's costing me money!

Not covered in Q&As and not sure how to make contact.

Any ideas?

[Cleoriff · Accepted solution]

Hi @TTW 

You need to speak to O2. We have no access to to your account on here.

All numbers for O2 are in this guide. Guide: Coronavirus Community Help and Support 

0800 587 4005 is the best one to call and they are open now.